Major Online Outage Affects Many Online Platforms and Applications

A large-scale internet disruption has impacted many online platforms and mobile apps around the world, and users reporting troubles connecting to the web after problems at Amazon’s cloud computing platform.

The impacted services comprise the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, along with multiple Amazon-owned services including its primary shopping site and the Ring security home security firm.

Across the United Kingdom, Lloyds bank was affected in addition to its subsidiaries the bank Halifax and Bank of Scotland, and further notifications of problems using the the tax authority site on the start of the week. Additionally in Britain, several Ring customers turned to social media to complain their security devices were malfunctioning.

Just within Britain, accounts of issues on individual platforms ran into the thousands for each app.

The company stated that the issue originated in the Atlantic coast of the America at the cloud division, a unit that offers crucial internet backbone for a host of companies, who lease capacity on AWS infrastructure. The cloud platform is the most extensive online services service.

Just after the start of the day (PDT) in the US (morning UK time), officials reported “elevated problem frequencies and delays” for the cloud services in a area on the Atlantic seaboard of the US. The cascading impact seemed to affect services worldwide, and the Downdetector site showing problems with the identical platforms in different parts of the world.

Cisco’s Thousand Eyes, a tool that monitors web disruptions, additionally noted a surge in issues on Monday morning, including several cases situated in the Virginia area, the site of the eastern US data center where the company stated the issues originated.